Campus Undergraduate Summer Internship Program - 2027 Product Development, Global Servicing- New York, NY
New York, NY
Internship
Hybrid
$24.05/hr - $63/hr
Intern
American Express is a global financial services company focused on delivering customer experiences through innovative products, services, and risk management capabilities. The Product Development Intern will support strategic Financial Crimes Risk Management initiatives by developing AI-enabled solutions, defining product requirements, evaluating emerging technologies, and collaborating with cross-functional teams.
Responsibilities
Support the design, development, testing, and documentation of AI-enabled solutions and agents that strengthen Financial Crimes Risk Management capabilities
Partner with Product, Technology, Data, Risk, Compliance, and Operations teams to identify business needs, understand stakeholder pain points, and translate them into product opportunities and functional requirements
Help map relationships across regulatory requirements, processes, risks, controls, data, and technology to identify gaps and opportunities for improved remediation and risk management
Evaluate emerging AI technologies, including Generative AI and machine learning, and assess opportunities to improve decision support, analyst workflows, operational effectiveness, and remediation outcomes
Support the development of product requirements, user stories, business cases, success metrics, and recommendations for new or enhanced capabilities
Collaborate with Technology and Data teams to support solution development, testing, validation, and implementation while maintaining appropriate governance, transparency, and human oversight
Analyze findings and develop practical, data-informed recommendations that improve scalability, execution, and effectiveness of Financial Crimes capabilities
Prepare executive-ready presentations, project updates, and supporting documentation, and communicate project outcomes and recommendations to business, technology, risk, and compliance stakeholders
Qualification
Required
* Currently enrolled in a Bachelor's degree program in business, economics, finance, risk management, data analytics, computer science, technology, or a related field
* Candidates with an expected graduation date between December 2027 to June 2028
* Strong analytical, organizational, and problem-solving skills with the ability to synthesize information and translate findings into actionable insights
* Excellent written and verbal communication skills
* Demonstrated ability to collaborate effectively across diverse teams and stakeholder groups
* Self-starter with the ability to manage multiple priorities and work effectively in a fast-paced, evolving environment
* Proficiency with Microsoft Office applications, including Excel and PowerPoint
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
Preferred
* Demonstrated interest in Product Management, Artificial Intelligence, Data Analytics, Financial Services, Risk Management, or Financial Crimes
* Passion for solving customer and business problems through technology and innovation
* Curiosity about emerging AI technologies, including Generative AI and machine learning applications
* Strong analytical and problem-solving skills with the ability to synthesize data into actionable insights
* Excellent communication and presentation skills
* Ability to collaborate effectively across diverse teams and functions
* Comfortable working in a fast-paced, highly regulated, and evolving environment
* Team player who is naturally curious, adaptable, and comfortable navigating ambiguity
Benefits
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
