American Express is a company with a rich history of innovation and a commitment to its customers. The Product Management internship offers an exciting opportunity to develop and execute new products and services, while advocating for customer needs and collaborating with cross-functional teams to enhance customer experiences.
Responsibilities
Be responsible for the development and execution of new and emerging products, services and/or technology platforms, following a User Centered Design approach
Manage projects from concept through production partnering with the necessary teams to shape a rich and engaging customer experience
Be a hard-working advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process
Assist in the Agile product development process including writing user stories, defining support documents, and conducting usability testing
Collaborate with internal and external partners as part of a cross-functional team
Qualification
Required
Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027
Currently enrolled in full-time Bachelor’s degree program
Preferred
Proven interest in technologies and customer-driven design
Willing to take risks, experiment, and share fresh perspectives
Strong analytical/quantitative and problem-solving skills with the ability to distill complex concepts or problems.
Independent thinker with intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.
Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.
Strong project management skills, communication skills, and attention to detail.
Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.
Comfort with challenging the status quo and driving continuous process improvement
Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
Research skills—such as gathering data, synthesizing insights, and communicating findings—to support product and experience design initiatives.
Benefits
Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
