Toshiba Global Commerce Solutions is a dynamic billion-dollar global company providing retail store solutions. The AI Product Management Intern will contribute to the product portfolio team by designing and refining an AI-assisted process for managing product requirements, ensuring efficiency and accuracy in product development.
Responsibilities
Research and document current-state practices for how product requirements are gathered, stored, and reused across product teams
Design and prototype an AI-assisted process/tool to collect, tag, and organize product requirements as a reusable baseline for new product concepts
Define a taxonomy and structure for requirement “cuts” or snapshots that can be pulled from prior products at the start of new product conception
Build in safeguards (checklists, templates, or AI-assisted gap analysis) to ensure that if a team does start from scratch, no critical requirement categories are missed
Evaluate how requirements should be structured and formatted for clean hand-off into project and issue-tracking tools such as Jira (e.g., epics, stories, acceptance criteria)
Partner with product managers, TPMs, and engineering stakeholders to pilot the process on a live or recent product example
Document the process, tooling, and recommendations in a format suitable for broader team and leadership review
Learn about TGCS product offerings and how requirements move from concept through delivery
Qualification
Required
Must be able to work a hybrid schedule, including on-site work at our Durham, NC headquarters
Familiarity with AI/LLM tools (e.g., prompt engineering, Claude, ChatGPT, or similar) applied to document analysis, summarization, or knowledge management
Strong organizational skills with an interest in process design, documentation, and information architecture
Currently pursuing a degree in Business, Computer Science, Information Systems, Engineering, or a related field in Undergraduate or Graduate Studies
Excellent analytical skills
Ability to work in a fast paced, team-based environment
Strong communication and interpersonal skills
Attention to detail, strong writing skills, and comfort synthesizing information from multiple sources
Effective verbal and written communication; able to read, write, and speak English proficiently
Preferred
Hands-on experience with AI tools for document processing, summarization, or workflow automation
Experience with or exposure to Jira or similar project/requirements management tools
Familiarity with product management concepts (PRDs, user stories, requirements traceability)
Basic scripting or automation experience (e.g., Python, JavaScript) to support tool prototyping
Experience with data organization tools such as Confluence, SharePoint, Airtable, or similar knowledge-management platforms
Benefits
Toshiba Global Commerce Solutions is a supplier of POS systems.
