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SAS
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October 15, 2024
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Technical Communications Strategist Intern (Year-Round - Masters/PhD) 

100 SAS Campus Drive, Cary HQ, NC, US
Internship
Onsite
$29/hr - $49/hr
Intern Level
SAS provides advanced business analytics and business intelligent software and services to enable companies to optimize their operations. They are seeking a Technical Communications Strategist Intern to collaborate with a cross-functional team to execute a content strategy and utilize Generative AI tools for creating high-quality content. The role involves assisting in user information management and ensuring content accuracy and relevance.

Responsibilities

  • Collaborate with a cross-functional team of SAS subject matter experts to execute a content strategy for post-sale adoption and retention content targeted at the SAS customer base.
  • Use Generative AI tools to create high-quality content templates that guide content owners in producing new material aligned with the content strategy.
  • Assist in the creation and management of user information, including posts, videos, tutorials, and other documentation that helps SAS users with deployment and adoption tasks.
  • Collaborate with communications team members to extend an existing Generative AI strategy to allow for increased use across the department.
  • Work closely with software developers, product managers, and other stakeholders to ensure content accuracy and relevance.
  • Train a Generative AI tool to write SAS customer stories using existing source material.
  • Use Generative AI to take cornerstone or foundational content and break it into digestible pieces, including blogs, infographics and other content.

Qualification

Required

  • Students currently pursuing an Master's degree or PhD in Communications, Computer Science, Artificial Intelligence or related field
  • Work Hours: Available to work 15-20 hours per week during the academic year and full-time hours during the summer of 2025.
  • You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
  • Strong communication skills – both written and verbal.
  • Leadership abilities. Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.
  • You’re interested in the future of Analytics and embrace technology.
  • You’re a college student enrolled in an accredited program, not graduating prior to December 2025.

Preferred

  • Familiarity with prompt engineering in Generative AI tools preferred.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Familiarity with enterprise software and its deployment processes is a plus.

Benefits

  • Free SAS programming training and certification.
  • Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive. This includes an on-site and remote Work/Life Center staffed by master’s level Social Workers and an Employee Assistance Program.
  • Enjoy hackathons, social events and other opportunities to connect + engage.
SAS provides advanced business analytics and business intelligent software and services to enable companies to optimize their operations.
Glassdoor
4.0
Founded in 1976
Cary, North Carolina, USA
10,001+ employees
http://www.sas.com
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