Pacific Gas and Electric Company is seeking a Marketing & Communications AI Agent Intern to support the design, testing, and documentation of AI-enabled workflows for customer communications. The role involves automating tasks, standardizing processes, and improving reporting workflows while providing hands-on experience with AI tools.
Responsibilities
Design and prototype AI agents that auto‑populate intake forms from raw inputs such as campaign briefs, creative review requests, and intake submissions
Map intake fields to data sources and define basic validation rules to improve consistency and data quality
Create fillable templates and Copilot prompts that generate complete first‑draft documents for review
Summarize campaign trends on a weekly and monthly cadence, including performance highlights, messaging effectiveness, audience response, and anomalies
Build and maintain a structured campaign database capturing objectives, channels, creative approaches, results, and lessons learned
Track AI‑enabled features to identify emerging patterns, effective practices, and near‑term innovations
Support documentation of AI‑enabled communication workflows, including governance, escalation paths, tone guidelines, and rollout plans
Draft internal communications and training materials to support onboarding and adoption of new agents and toolkits
Qualification
Required
Currently enrolled full-time in a Bachelor's or Master's degree program in marketing, communications, business, information systems, data analytics, or a related field
Students must be continuing education toward their degree during and/or after the internship in a full-time capacity
Strong written communication and editing skills
Basic familiarity with Copilot or similar AI interfaces
Comfort working with spreadsheets and simple databases (e.g., Excel, Google Sheets, SharePoint)
Analytical mindset with the ability to synthesize information into clear summaries and insights
Preferred
Experience with low‑code or no‑code tools
Basic familiarity with SQL, data visualization, or reporting tools
Ability to work independently and collaboratively in a fast‑paced environment
Benefits
Pacific Gas and Electric Company, incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States.
