2027 Spring Corporate Communications + Community Impact Intern
Atlanta, GA
Internship
Hybrid
Intern
Norfolk Southern is a transportation company seeking a Corporate Communications + Community Impact Intern to support its integrated communications team in Atlanta. The intern will draft and edit content, support internal and external communications workflows, conduct research, review communications data, and contribute to community impact storytelling and department projects.
Responsibilities
Assist staff with internal communications, external communications, social media, brand and creative services, digital content, and community impact storytelling
Help draft and edit content, support publication workflows, conduct research, organize project materials, review communications data, and assist with department projects as assigned
Help prepare copy and assets for internal and external channels; support editorial calendars, events, and project status updates; conduct research for media relations, community impact, social media, and employee communications projects; review performance data to identify trends and recommendations; contribute ideas in team meetings; track follow-ups; and help maintain shared communications resources and templates
Qualification
Required
A motivated self-starter committed to learning the ins and outs of corporate communications and community impact storytelling
Strong communication skills, both verbal and written
Excellent writing, editing, proofreading, and storytelling skills
Curiosity about how data and analytics can inform communications planning and content performance + how macro industry topics/issues could impact NS reputation/operations
Attention to detail and commitment to accuracy
Strong organizational skills and ability to manage multiple assignments and deadlines
Solid interpersonal skills along with the ability to receive and grow from constructive feedback
Ability to interact with various levels of the organization while being positive and professional
Professional judgment and discretion when working with sensitive or not-yet-public information
Pursuing a Bachelor's/Master's Degree
Preferred Degree Paths: Communications, Public Relations, Journalism, Marketing, English, Business, Nonprofit Management, or similar fields of study will be considered
Prior internship, campus communications, student media, agency, nonprofit, marketing, public relations, or social media experience preferred
Experience drafting content for newsletters, websites, social media, blogs, press materials, presentations, or employee communications preferred
Familiarity with Microsoft Office tools, content management systems, social media management tools, project management tools, analytics dashboards, or spreadsheets preferred
This is a full-time opportunity
Hybrid office environment in Atlanta, GA
Occasional support may be needed for events, meetings, or time-sensitive communications, with limited travel, if any
Preferred
Benefits
Hybrid office environment in Atlanta, GA
Exposure to multiple communications functions across Norfolk Southern
Since 1827, Norfolk Southern (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that power the U.S. economy.
