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United States

Internship

Remote

$26/hr - $26/hr

Intern

Iron Mountain is a global leader in storage and information management services. They are seeking a motivated Summer 2026 Intern for the CEX Customer Experience & Retention Analytics team to analyze customer behavior and develop predictive models to enhance customer retention processes.

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Responsibilities

Analyze and Model Customer Behavior: You will work with large, raw datasets to identify trends and build predictive models that help the business understand which customers are likely to leave, providing actionable insights for the retention team
Collaborate on Data Storytelling: You will partner with cross-functional stakeholders to translate complex technical findings into compelling stories and presentations that drive strategic planning and continuous improvement
Ensure Data Integrity and Governance: You will perform exploratory data analysis to ensure high data quality and contribute to the development of best practices for data management within the shared services organization

Qualification

Required

Current enrollment in a degree program focused on Data Science, Statistics, Mathematics, or Computer Science
Strong technical knowledge of programming languages such as Python or R, and proficiency in SQL for data extraction
Proven ability in data visualization using tools like Tableau, Power BI, or Looker to communicate complex insights
Analytical mindset with the ability to work independently and collaboratively in a fast-paced, remote team environment