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Tempe, AZ

Internship

Hybrid

Intern

SAP is a global provider of enterprise application software and related services that helps organizations operate more efficiently and use business insights effectively. The SAP iXp Intern will support the Adoption Insights & Services team by analyzing customer usage data, preparing measurement documentation, validating service data, developing analytics and automations, and supporting customer adoption initiatives across SAP BTP and AI scenarios.

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Responsibilities

Build and maintain dashboards and reports in Excel, Power BI and SAP Joule that track customer adoption and consumption
Translate usage data into clear findings and recommendations for service teams and account stakeholders
Automate recurring reporting so the team spends its time on analysis rather than assembling data
Review customer contracts and entitlement data to prepare accurate, customer-specific measurement documentation
Check metering and usage data for completeness and quality before it reaches the customer
Support consultants in preparing materials for Premium Adoption and Insight Service engagements
Test new metering capabilities and help evolve our suite of adoption and insight tools, including SAP BTP and AI scenarios
Contribute small scripts and automations that make recurring tasks faster and more reliable
Analyze customer data to identify the accounts that would benefit most from an adoption or insight service
Maintain the engagement pipeline and track the status of upcoming and active service requests
Prepare data-driven targeting summaries that help the team decide where to invest
Keep engagement records, trackers, and internal documentation accurate and up to date
Prepare presentation material and capture follow-ups for a globally distributed team
Help maintain onboarding and knowledge-sharing content for new joiners

Qualification

Required

Currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program
Confident working with data in Microsoft Excel and presenting it clearly in PowerPoint
Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively
Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement
A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative
Outstanding written and spoken English
A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment
Strong analytical and problem-solving skills, with an eye for detail
Self-motivation and ownership; you can move work forward without being asked twice
A collaborative mindset and comfort working across cultures and time zones
Curiosity and innovative thinking — you look for the better way to do a repetitive task

Preferred

Experience with an analytics tool such as Microsoft Power BI, or the drive to learn one quickly
Basic programming knowledge — for example Python, SQL, or JavaScript — is an advantage
A working understanding of SAP or cloud software is an advantage, not a requirement
Fluency in an additional language is a plus

Benefits

Work hours flexible around class schedule
A mentor with time for you
Personalized mentoring, coaching, and career development support
Endless learning resources at your fingertips
A variety of virtual, in-person, and hybrid learning sessions
Hands-on learning experience through meaningful, project-driven work
Build relationships with leaders and peers across teams and functions
Open doors for future career opportunities within SAP and beyond
SAP’s focus on health and well-being
Flexible working models

SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud.

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