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Chicago, IL

Internship

Hybrid

$30/hr - $30/hr

Intern

Grainger is a broad-line distributor serving customers through products, services, innovative technology, and customer relationships. The Business Intelligence Intern will support the Digital Experience Analytics team by analyzing digital-channel data, building reports and dashboards, and delivering insights that inform product, technology, and business strategy.

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Responsibilities

Analyze customer experience across digital channels to uncover opportunities to create value for Grainger and our customers
Work with senior analytics team members and business stakeholders to understand business needs and scope projects
Gather, clean, explore, aggregate, and analyze data from large digital and business data ecosystems
Build reports, dashboards, and visualizations that make insights easier for stakeholders to understand and act on
Use tools and platforms such as Snowflake, Power BI, Excel, Adobe Analytics, SQL, Python, R, and AI-enabled productivity tools when appropriate
Summarize insights, implications, limitations, and tradeoffs for both technical and non-technical audiences
Partner closely with current team members on ongoing activities such as ad hoc analysis, A/B testing, troubleshooting, and measurement planning
Learn how a modern analytics team operates and how data influences digital product, customer experience, and technology decisions
Demonstrate ownership, curiosity, adaptability, and critical thinking while contributing as part of the team
Present your work, impact, and key learnings to technology leaders at the end of the internship

Qualification

Required

Currently pursuing a degree in Analytics, Statistics, Finance, Business, Marketing, Information Systems, Data Science, or a related field
Expected graduation with a bachelor's degree between December 2026 and June 2027
Evidence of self-directed learning, project work, case competitions, internships, coursework, or other experiences using data to solve problems
General knowledge of analytics, and the curiosity to explore large data ecosystems in a business context with an interest in digital customer behavior and customer experience measurement
Experience analyzing datasets using tools like Power BI, Tableau, SPSS, or Excel
Ability to communicate clearly through written summaries, visualizations, presentations, and stakeholder conversations
Willingness to use AI and analytics tools thoughtfully while validating outputs and explaining assumptions
Strong collaboration skills to effectively work with partners across analytics, product, technology, and business teams
Cumulative GPA of 3.2 or higher
Does not require sponsorship

Preferred

Familiarity with programming languages such as SQL, Python or R is a plus

Benefits

Hybrid work location type
A 10-week, paid internship program based in the downtown Chicago office
Networking, social, and professional development events
Hands-on exposure to modern technology stacks, digital platforms, AI-enabled workflows, and enterprise systems
Learning from experienced team members
Opportunity to present internship work to senior leadership and technology leaders

As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.

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