Heading

Rockland, MA

Internship

Onsite

Intern

Rockland Trust is hiring an intern to support the systems and tools behind its digital banking services. The role involves system support and testing, troubleshooting, data analysis and reporting, process documentation, and collaboration on digital banking projects.

Apply Now

Responsibilities

Assist with the support and monitoring of digital banking systems, including online and mobile banking platforms
Help research, document, and troubleshoot system issues and support requests
Participate in system testing for upgrades, enhancements, and new features
Analyze data and help prepare reports and operational metrics using Excel and other reporting tools
Create and maintain process documentation, workflows, and reference materials
Support special projects and process improvement initiatives related to digital banking and banking technology
Collaborate with Digital Banking, Information Technology, and other departments to understand how digital systems support customer and business needs
Gain exposure to vendor relationships, system management, and technology operations within a regulated banking environment
Participate in collaborative summer intern projects

Qualification

Required

Rising junior or senior pursuing a Bachelor's degree in: + Business + Information Systems + Computer Science + Data Analytics + Finance + Mathematics + Or a related field
Strong computer skills, including proficiency in Microsoft Excel
Strong analytical, problem-solving, and organizational skills
Excellent attention to detail
Effective written and verbal communication skills
Ability to learn new systems and technology quickly
Ability to work both independently and collaborativelyin a team environment

Preferred

Experience using Excel for data analysis, reporting, pivot tables, formulas, or charts
Coursework or project experience involving data analysis, information systems, programming, or business technology
Exposure to application testing, troubleshooting, or technical support through coursework, internships, student organizations, or extracurricular activities
Interest in digital banking, financial technology (FinTech), banking operations, or business systems

Benefits

Mentorship from experienced Digital Banking and technology professionals.
Collaborative summer intern project to tackle a real business challenge, develop solutions and recommendations, and present findings to organizational leadership.
Opportunities to build technical and professional skills, including executive presentation experience.

Rockland Trust is a small community bank that is FDIC insured and has over 80 locations.

Glassdoor