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New York, NY

Internship

Onsite

$21/hr - $21/hr

Intern

Metropolitan Transportation Authority is seeking an Emerging Talent Intern for their Power Control Center. The intern will support the OCC/PCC Data Team in improving data reporting, dashboarding, and internal information management, with a focus on consolidating Power BI reports and supporting AI Insights projects.

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Responsibilities

Assist with reviewing existing Power BI reports and identifying overlapping metrics, data sources, and dashboard components
Support the consolidation of multiple Power BI reports into one centralized dashboard with clear visuals, dynamic filtering, and consistent reporting logic
Help validate data accuracy across different databases, reports, and source systems
Assist in documenting dashboard requirements, business rules, KPIs, and user feedback
Support the AI Insights proof-of-concept by helping organize use cases, data sources, sample questions, expected outputs, and testing results
Help test AI Insights functionality and document findings, limitations, and improvement opportunities
Review the existing SharePoint site and recommend improvements to folder structure, naming conventions, document libraries, and overall organization
Assist with creating user-friendly documentation, process guides, and standard operating procedures for dashboards, SharePoint usage, and AI Insights workflows
Support basic records management tasks, including filing, organizing, and maintaining documents for departmental records as needed
Centralized Power BI Dashboard Project:Assist in combining multiple existing Power BI reports into one major dashboard with dynamic filtering, consistent KPIs, and connected data views across different databases
AI Insights Proof-of-Concept Support:Support the development and documentation of an AI Insights system that helps the team search, summarize, and analyze operational information more efficiently
SharePoint Standardization Project:Help organize and standardize the SharePoint site, document libraries, folder structures, naming conventions, and access layout to improve document management and team usability

Qualification

Required

Proficiency in Microsoft Office Suite is a must
The candidate should possess organizational, analytical and communication skills
The candidate should be able to work well under pressure and prioritize tasks effectively
The candidate should have a keen eye for detail and be able to work independently while being an active team player
Matriculated in a graduate program in good standing with at least 2.8 GPA
Major(s) Preferred: Computer Science, or related field
All applicants must be authorized to work in the United States at the time of application
Students' transcript must be submitted

Preferred

Benefits

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

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