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Peoria, IL

Internship

Onsite

Intern

Ameren is a regional energy company serving local communities and advancing clean, renewable energy. The Crisis Management Data & Analytics Intern will support crisis management, emergency preparedness, information management, dashboards, and operational readiness initiatives. The role involves organizing historical data, maintaining information systems, supporting incident response materials, and contributing to continuous improvement projects.

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Responsibilities

Assist with collecting, organizing, validating, and maintaining crisis management information from internal and external sources
Research and compile historical storm, outage, weather, restoration, and emergency response records for use in dashboards and situational awareness tools
Support the migration and organization of historical information into SharePoint, dashboards, and approved information repositories
Assist with maintaining and enhancing the Ameren Illinois Crisis Management Dashboard and Athena AI platform
Help develop and update reports, dashboards, resource libraries, and situational awareness products
Maintain SharePoint lists, document libraries, Microsoft 365 applications, and approved information management systems
Support the creation and maintenance of reference materials, standard operating procedures, workflows, and documentation
Assist with monitoring operational information and preparing materials used during Incident Management Team (IMT) activations and emergency events
Support after-action reviews, lessons learned initiatives, and continuous improvement projects
Collaborate with stakeholders across operations, emergency preparedness, business continuity, and communications functions
Ensure information accuracy, integrity, and confidentiality in accordance with company policies
Perform other duties as assigned

Qualification

Required

Currently pursuing a bachelor's or master's degree from an accredited college or university in:
Emergency Management
Business Administration
Information Systems
Computer Science
Public Administration
Data Management
Engineering
Meteorology
Communications
Organizational Leadership
Or a related field
Strong analytical, critical thinking, and problem-solving skills
Exceptional attention to detail and commitment to data accuracy
Excellent written and verbal communication skills, including the ability to present technical information to diverse audiences
Ability to manage multiple priorities and meet deadlines in a dynamic work environment
Strong organizational and time-management skills
Ability to work independently and collaboratively within cross-functional teams
Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Teams
Ability to handle confidential and sensitive operational information with professionalism and discretion
A willingness to learn emerging technologies and continuously improve analytical capabilities

Preferred

Experience with Microsoft Excel, SharePoint, Power BI, Microsoft 365, Power Automate, or similar business productivity tools
Familiarity with information management, reporting, dashboard development, document management, or workflow automation
Interest in crisis management, emergency preparedness, business continuity, utility operations, incident management, or emerging technologies
Previous coursework, projects, internships, or leadership experience involving process improvement, research, information management, or operational support
Experience working with Microsoft Teams, SharePoint, or collaborative technology platforms is a plus

Benefits

Hybrid work arrangements may be available based on business needs.
Meaningful, hands-on experience in crisis management, emergency preparedness, information management, and utility operations.
Gain real-world experience supporting crisis management, emergency preparedness, and utility operations.
Work alongside crisis management, business continuity, emergency response, and operational professionals.
Gain experience with SharePoint, Microsoft 365 applications, dashboards, workflow automation, and emerging technologies.
Opportunity to build skills supporting future careers in emergency management, business operations, information systems, utility operations, or related fields.

Ameren is a delivery company that specializes in natural gas and electric distribution, as well as electric transmission services.

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