Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. They are seeking a Data Science Intern to contribute to impactful projects while learning about the company's culture and operations.
Implement/improve methods to compare and evaluate LLM output
Create and curate multilingual speech and text datasets
Evaluate and recommend ML models for multilingual topic modeling and/or intent classification
Qualification
Required
Rising college senior or above, pursuing an undergrad degree in computational linguistics, computer science, data science, cognitive science, HCI or related field
Must be able to work out of the San Ramon, CA headquarters this summer
Knowledge of Python or R and experience working with ML libraries
Knowledge of NLP concepts
Knowledge of statistical concepts (sampling, A/B testing, regression, properties of distributions, statistical tests and proper usage, etc.)
Experience with data visualization tools and dashboards
Preferred
Benefits
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.