Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience. They are seeking Operations Analytics co-ops to work with analytics professionals supporting various functions within Technical Operations. The role involves measuring operational performance, identifying optimization opportunities, and developing reports and dashboards.
Responsibilities
Measure current operational performance and/or customer satisfaction
Identify optimization opportunities to reduce injuries and security line wait times
Research, analyze and interpret operational data
Develop new reports and dashboards and automate existing ones
Perform reliability/root-cause analysis for parts and maintenance
Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
Seek operational improvements to reduce aircraft taxi time and flight time
Maintain, run and improve staffing models to support airport operations
Provide strategic and operational support and develop performance metrics and goals
Develop success factors and statistical evaluations of new procedures and systems
Qualification
Required
Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
Available for three alternating semesters for full-time work
Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
Team oriented and highly supportive of continuous improvement methodologies
Strong organizational, project management, and verbal/written communication skills are essential
Proficiency in Microsoft Office Suite and data analysis tools and concepts
Preferred
Proficiency in Python, SQL or similar database query tool knowledge and Macro programming
Benefits
Housing stipends will be provided to students who meet the minimum criteria
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
