Co-op - Crew Resources - Training Analytics - Pilot Learner Experience and Strategy (Summer, 2025)
Atlanta, GA
Internship
Onsite
Intern
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience. The Co-op role in the Training Analytics team is designed for individuals interested in leveraging data to enhance the Pilot Training Experience, involving responsibilities like conducting data analysis, supporting training curriculum development, and developing long-term training strategies.
Responsibilities
Focus on deepening understanding of their training experience and championing their needs before, during and post training thru research and insights shared from Learner Feedback.
Track and monitor pilot performance against feedback to determine if there is a gap in training programs.
Conduct ad hoc analysis to support training curriculum changes or development of new training programs.
Help create cross divisional reporting that helps measure training performance and effectiveness.
Refresh current dashboards or help develop new widgets/dashboard views.
Expand current topic modeling programming to increase accuracy, identify new topics and/or emerging themes.
Support long-term strategy development that includes pilot training journey mapping & touchpoints, expanding Listening Posts, standardization of surveys and new data collection implementation.
Qualification
Required
Experience or a demonstrated interest in data analysis and coding, preferably SQL
Knowledge of process improvement methodologies, preferred, but not required
Strong organizational, project management, and personal management skills
Robust verbal and written communication skills at all levels
Ability to work well in teams
Currently must be enrolled full-time and pursuing a bachelor’s degree in Engineering, Computer Science, Data Science, Mathematics/Statistics, Economics or related quantitative field.
Proficient with Microsoft Windows and strong computer skills with knowledge in Microsoft Office Suite including: Excel, Word, PowerPoint, and Access.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
Preferred
Experience performing statistical analysis and modeling (i.e., linear regression, segmentation, non linear predictive regression, operations research, and/or machine learning)
